Refund policy
30-Day Money-Back Guarantee
If you are not satisfied with your purchase for any reason, you may request a refund within thirty (30) days from the applicable order date.
This satisfaction guarantee applies to products purchased directly from www.timeline.com and is limited to one (1) opened unit per product, per customer.
To be eligible for a refund:
• The refund request must be submitted within 30 days of the order date.
• The product must have been purchased directly from Amazentis.
• Only first-time purchases of a product are eligible.
• Subscription orders remain eligible provided cancellation is requested within 30 days of the initial order date.
Shipping costs are non-refundable. Return shipping, if required, is the responsibility of the customer.
Damaged or Defective Products:
If a product was damaged or defective at the time you received it, please contact Customer Support within 30 days of receipt. Amazentis may require photographic evidence or return of the product. Refunds or replacements will be issued at Amazentis’ discretion.